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Data Deletion Instructions

Last updated: July 13, 2026

Overview

WA Campaigns is committed to respecting your right to data privacy. This page explains how you can request the deletion of your personal data and account information from our platform, including data obtained through your Meta / WhatsApp Business integration.

What Data We Hold

When you use WA Campaigns, we may hold the following data associated with your account:

  • Your email address and hashed password
  • WhatsApp Business Account credentials (Phone Number ID, Business Account ID, encrypted access token)
  • Lead / contact records (phone numbers, names, email addresses, tags)
  • Campaign records and message send history
  • Inbound and outbound WhatsApp message logs
  • Templates, auto-reply rules, and follow-up schedules
  • Billing and usage records
  • Platform settings and preferences

How to Request Data Deletion

Option 1 — Delete Account from Settings (Recommended)

Log in to your account, go to Settings → Account & Security, and use the "Delete Account" option in the Danger Zone section. This immediately initiates deletion of all your data.

Option 2 — Email Request

If you cannot access your account, send a deletion request to:

Send Deletion Request Email

Please include the email address associated with your WA Campaigns account in your message. We will confirm your identity before processing the request.

What Gets Deleted

Upon a confirmed deletion request, the following will be permanently removed within 30 days:

✓Account credentials (email, password)
✓WhatsApp API credentials & tokens
✓All lead & contact records
✓Campaign history & message logs
✓Inbound & outbound message records
✓Templates & auto-reply rules
✓Follow-up schedules
✓Billing & usage records
✓Platform settings
✓All associated files & media

What We Cannot Delete

Certain data may be retained even after deletion for legal or regulatory reasons:

  • Anonymized or aggregated analytics that cannot be linked to you
  • Records required for legal compliance or dispute resolution (retained for a maximum of 7 years per Indian tax law)
  • Records of billing transactions (required for accounting purposes)

Note: Data already sent to Meta's servers via the WhatsApp Business API (e.g., message content transmitted through WhatsApp) is governed by Meta's Privacy Policy. You may also submit a data deletion request directly to Meta at facebook.com/help.

Timeline

Day 1

We receive and confirm your deletion request via email

Day 1–3

We verify your identity and process the request

Day 3–30

All personal data is permanently deleted from our systems and backups

Day 30

We send you a confirmation email once deletion is complete

Facebook / Meta Login Data

If you connected your account using Meta's OAuth (Facebook Login / WhatsApp Business embedded signup), you can revoke our app's access at any time by visiting:

Facebook Settings → Apps and Websites →

Find "WA Campaigns" in the list and click Remove. This will revoke our access to your Meta data. You should then also request data deletion via the methods above to remove data from our own servers.

Contact

For any data deletion or privacy questions:

Bhayani Innovations

Email: dhruvinbhayani123@gmail.com

Response time: within 3 business days